Privacy Policy

This Privacy Policy explains how Wenitentra ("Wenitentra", "we", "us", or "our") collects, uses, discloses, and safeguards information when you visit our website, request a demonstration, or otherwise interact with us. This document is a general template intended for illustrative purposes and should be reviewed and adapted by qualified legal counsel before use, in order to reflect your actual data practices and applicable jurisdictional requirements.

1. Scope of This Policy

This Policy applies to information collected through our website, contact and demo request forms, and any related communications. It does not apply to third-party websites, applications, or services that may be linked from our site, and we encourage you to review the privacy practices of any third party before providing information to them.

2. Information We Collect

We may collect the following categories of information:

• Contact and identification data — such as name, email address, company name, job title, and phone number, provided when you request a demo, submit a contact form, or otherwise communicate with us.
• Usage and technical data — such as IP address, browser type, device information, pages visited, referring URLs, and timestamps, collected automatically as you interact with our website.
• Communications data — records of correspondence if you contact us, including the content of messages and any attachments.
• Cookies and similar technologies — information collected via cookies, pixels, or local storage, as described in Section 6 below.

We do not knowingly collect sensitive personal data (such as health, financial account credentials, or biometric information) through this website, and we ask that you avoid submitting such information via our forms.

3. How We Use Information

We use the information we collect for purposes that may include:

• Responding to inquiries and providing requested information, demonstrations, or support;
• Operating, maintaining, and improving our website and services;
• Communicating with you about updates, features, or offerings that may be relevant, where you have not opted out;
• Analysing usage patterns to understand how our website is used and to improve user experience;
• Detecting, investigating, and preventing fraudulent, unauthorized, or harmful activity;
• Complying with applicable legal obligations and enforcing our agreements.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal data, we rely on one or more of the following: your consent; the necessity of processing to take steps prior to entering into a contract or to perform a contract with you; compliance with a legal obligation; and our legitimate interests in operating and improving our business, provided such interests are not overridden by your rights and interests.

5. Sharing and Disclosure of Information

We do not sell personal information. We may share information in the following circumstances:

• Service providers — with vendors and contractors who perform services on our behalf, such as hosting, analytics, or customer relationship management, subject to appropriate confidentiality and data protection obligations;
• Legal and regulatory requirements — where disclosure is required to comply with applicable law, regulation, legal process, or governmental request;
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality arrangements;
• Protection of rights — where necessary to protect the rights, property, or safety of Wenitentra, our users, or others.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate essential functions, remember preferences, and gather analytics about how visitors use the site. You can typically control cookies through your browser settings, including blocking or deleting them; however, doing so may affect the functionality of certain features. Where required by applicable law, we will seek your consent before placing non-essential cookies.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this Policy, including to provide requested services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the nature of the information and the purpose for which it was collected.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

If we transfer personal information across borders, we will take steps intended to ensure that such transfers comply with applicable data protection laws, which may include the use of contractual safeguards or reliance on other legally recognised transfer mechanisms, as applicable.

10. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to access, correct, delete, restrict, or object to processing, as well as the right to data portability and the right to withdraw consent where processing is based on consent. To exercise any such rights, please contact us using the details on our Contact page. We will respond to verified requests within the timeframe required by applicable law.

11. Children's Privacy

Our website and services are intended for business and professional audiences and are not directed to children. We do not knowingly collect personal information from children, and if we become aware that we have inadvertently done so, we will take steps to delete such information.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their privacy policies before providing any information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the revised Policy on this page with an updated "Last updated" date. Your continued use of our website following any changes constitutes acceptance of the revised Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via our Contact page.

This Privacy Policy is a general template provided for informational purposes only, does not constitute legal advice, and should be customised and reviewed by qualified counsel to ensure compliance with the laws applicable to your organisation and users.